It's the Manager: Moving From Boss to Coach by Jim Clifton, Jim Harter cover

It's the Manager

by Jim Clifton, Jim Harter

4/5

$22.49 on Amazon
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Jim Clifton, Jim Harter

1 book reviewed · 4 avg

A research-backed management guide that effectively translates Gallup's engagement data into practical coaching frameworks, though implementation guidance could be stronger for resource-constrained environments.

What works

Grounded in extensive Gallup research data rather than anecdotal evidence

Provides measurable benchmarks through Q12 engagement metrics

Offers specific conversation templates and coaching techniques

Makes compelling business case for management style transformation

Addresses individualized approach to team member development

What doesn't

Limited guidance for implementing coaching in time-constrained environments

Underestimates organizational cultural resistance to coaching approaches

Heavy statistical presentation may overwhelm some readers

Assumes more organizational support than many managers actually receive

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